Last Updated: October 2025

 

Carolina Functional Neurology Center (“CFNC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website www.carolinafnc.com.

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Information you provide through forms, such as your name, email address, phone number, and details shared when requesting a consultation or contacting us.

• Automatically Collected Information: Data such as your IP address, browser type, pages visited, and time spent on the site, collected through cookies or similar technologies.

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2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule consultations

• Improve our website and services

• Send relevant updates, newsletters, or marketing communications (only if you have opted in)

• Follow up via text messages for consultation requests or appointment reminders

• Display relevant advertising through remarketing and tracking technologies on platforms such as Google and Meta (Facebook/Instagram)

• Comply with legal or regulatory requirements

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3. Information Sharing

We do not sell or rent your personal information. Your information may be shared only with trusted service providers who assist in operating our website, scheduling appointments, managing marketing communications, or running advertising campaigns—under strict confidentiality agreements.

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4. HIPAA Notice

If you become a patient of CFNC, your health information is protected under the Health Insurance Portability and Accountability Act (HIPAA). Medical information collected or shared through our patient portals or in person will be handled according to our HIPAA Privacy Practices, which are available upon request at our clinics.

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5. Cookies, Analytics, and Advertising Tracking

Our website may use cookies, analytics tools (like Google Analytics), and advertising pixels (Meta Pixel, Google Ads) to understand visitor behavior, improve user experience, and serve targeted advertisements. You may opt out of cookies via your browser settings.

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6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of online transmission is completely secure.

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7. Your Choices

• You may opt out of marketing emails or text messages at any time by following the unsubscribe instructions included in those messages or by contacting us directly.

• You can disable cookies and certain tracking technologies in your browser settings.

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8. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Last Updated” date.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us.